Illustrative example
Invoices out the same day a delivery lands
Distribution company, 60 staff, 18 trucks · Custom build
The gap. About 1,100 deliveries a month were confirmed on paper delivery notes and WhatsApp photos. Two clerks matched them by hand before anything could be invoiced, so invoices left on average 9 days after delivery.
What changed. Drivers capture a signature and photo in a simple mobile app at the drop-off. A confirmed delivery creates the invoice in the accounting system automatically, with the proof attached. The scoper flagged it as the fastest payback, and the build took 6 weeks.
| Measure | Before | After |
| Delivery to invoice | 9 days | Same day |
| Clerk time on matching and invoicing | 34 hours a week | 8 hours a week |
| Deliveries disputed or never invoiced | 3% | Under 1% |
| Debtor days | 61 | 44 |
Result: 26 hours a week freed, worth about USD 19,000 a year in staff time, and cash arriving 17 days sooner.
Illustrative example
Guard payroll in one day instead of four
Security services firm, 320 guards across 45 client sites · Industry solution
The gap. Supervisors kept rosters in separate spreadsheets and reported attendance by phone. Each month a payroll officer and an accountant rebuilt hours from those sheets, then raised client invoices from the same numbers, so every error showed up twice: as a pay dispute and as a billing query.
What changed. The firm moved onto SDFM's system for security companies. Guards check in at site on a phone, and the same record flows from roster to attendance, payroll and client invoice. Setup and data migration took 3 weeks; no custom development.
| Measure | Before | After |
| Monthly payroll run | 4 days, 2 people | 1 day, 1 person |
| Pay disputes from guards | About 40 a month | About 6 a month |
| Client invoices sent | Day 10 of the month | Day 2 of the month |
| Overtime billed to clients | Often missed | Billed from check-in records |
Result: about 56 staff hours saved each month, fewer pay disputes, and client cash collected 8 days earlier.
Illustrative example
Rent reconciled in one day, not five
Property management company, 35 staff, 1,400 units · Automation scoper, then custom build
The gap. Tenants paid by bank transfer and mobile money, often with unclear references. Three people spent the first five days of every month matching statements to tenants in spreadsheets. Arrears reminders went out by hand, when someone had time, and landlords waited until mid-month for their statements.
What changed. The owner ran the automation scoper, which ranked rent collection as the largest gap. Because the firm's landlord contracts have unusual fee splits, SDFM built a custom system. Payments are matched to tenants automatically, with only unclear ones queued for a person. Reminders go out on days 3, 7 and 14, and landlord statements are generated from the matched data. The build took 8 weeks.
| Measure | Before | After |
| Monthly reconciliation | 120 staff hours (3 people, 5 days) | 16 staff hours (2 people, 1 day) |
| Arrears over 30 days | 14% of the rent roll | 8% of the rent roll |
| Landlord statements sent | Day 15 | Day 3 |
Result: about 104 staff hours saved a month, worth roughly USD 21,000 a year, and arrears cut by close to half.